Lichfield

SSC Order to Cash

£12.00 per hour

Fixed Term

CREDIT CONTROL - 200700

9 month fixed term contract

Internal Advertising End Date:

15 Oct 2024

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Credit Controller

What will you be doing?

We're fully embracing the new office ways of working culture, so a mixture of both office (Lichfield) and home working is on offer.

This role will be responsible for credit control and debt collections in line with agreed policies, effective debt and litigation management, negotiation of debt repayment plans with customers and supporting the delivery of the Finance Shared Services vision and wider Society strategy/vision.

As Credit Controller you'll provide an effective and efficient service in accordance with the agreed performance and quality standards/measures.

How will I know if I am right for this role?

The ideal candidate must have a strong ability to manage difficult and sensitive debt situations whilst implementing the credit policy of the Society and minimizing overdue debt by achieving daily targets and meeting SLA / KPI's.

You'll be PC literate with a good working knowledge of windows applications specifically you should be able to work in excel to intermediate level to produce pivot tables and v-look up. Ideally you will have at least 12 months experience working with credit control processes.

You should have good planning and organising skills; prioritise your workload in order to work with pace and urgency and have the ability to comfortably communicate at all levels and look for continuous improvement opportunities.

What is in it for me?

And in return…

In addition to our competitive salaries, our colleagues also benefit from:

Fantastic colleague discount- including a discount of up to 20% on our products.
Retail discounts- our new hub offers colleagues access to hundreds of exclusive retail discounts, save money on days out and take advantage of holiday discounts.
Holiday buy- colleagues can buy up to a week extra of annual leave each year to enjoy the things that matter to them outside of work.
Colleague recognition- we make sure we celebrate our colleague’s achievements both personally and professionally
Enhanced family friendly policies- we want to help you feel fully supported during any significant life events.
Share of the profits- We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
Paid time for volunteering- we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
Give as you earn- as a caring Society, we want to help you support charities which mean something to you.
Healthcare Cashplan- your wellbeing is important, so you are able contribute to a voluntary plan that helps pay towards a range of healthcare expenses.
Company Pension- Colleagues can access a company pension scheme with us and receive an employer contribution when they too contribute. We also offer Pension wellbeing information to help you plan for retirement.
Life Assurance- You’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.

Personalised learning and development- with easy access to a wide range of training programmes

We are the difference makers and understand flexibility makes a difference- we understand a ‘one size fits all’ approach doesn’t work for colleagues when it comes to flexibility and balancing work with home life.

We have introduced new ways of working to support our colleagues wellbeing and embrace ways of working that work for everyone.

Our hybrid working policy included daily quiet time that is free of meetings, with an ‘unplugged’ Friday morning and shorter meeting durations for wellbeing breaks in between calls.

We are also trialling “Workflex” across our Support Centre, Funeral and Retail locations which offers colleagues the opportunity to work a compressed 4-day working week, 9-day fortnight or a mix of both. More reasons to join us at Central Co-op.

Who are we?

We’re Central Co-op, a Member-owned and Member-led co-operative Society.

And with us, you’re not just a colleague, you’re a Member. You’ll own a share of the business.

You’ll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who’ll help you grow.

To find out more about working for us, visit our website www.careers.coop

Everyone is welcome here. We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. Please tell us what you need at the bottom of your covering letter and we’ll do our best to support you through our recruitment process

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Be at the heart of the action. This hub of diverse professional roles is instrumental in supporting the business as we strive to create a sustainable Society for all, covering everything from property acquisitions to marketing, local buying, accountancy, IT and HR.

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