We are seeking a compassionate and reliable Crematorium Technician to join our dedicated team. This is a role of great responsibility, supporting bereaved families and ensuring that every person in our care is treated with the utmost dignity and respect.

You will play a key part in maintaining high operational standards, managing cremations in line with regulatory requirements, and ensuring our grounds and facilities remain welcoming, safe, and meticulously maintained.

In this varied role, some of your responsibilities will include (but not be limited to):

Care and Client Service

• Delivering the highest operational standards when caring for people who have died, ensuring dignity at every stage.
• Competently responding to client queries and providing support regarding funeral services and memorialisation options.
• Collecting and delivering ashes, ensuring the correct and respectful application of the ashes management process.

Operational Duties

• Carrying out cremations in accordance with all regulations, guidance, and internal procedures.
• Operating and monitoring cremators, emissions control systems, and associated plant and equipment.
• Applying accurate regulatory reporting for emissions and environmental controls.
• Conducting basic maintenance on cremators and monitoring equipment.
• Reporting, logging, and escalating defects promptly, ensuring safe and compliant operations.

Compliance and Systems

• Ensuring adherence to all regulatory frameworks, including IFSO, FBCA, CMA, and ICCM requirements.
• Correctly applying and maintaining records within the Carehub and ARCC systems.

Grounds and Facilities

• Support general grounds maintenance to ensure a peaceful and well-kept environment.
• Undertake cleaning duties across all areas to uphold a high standard of presentation.

This role will operate on a rotating two‑week shift pattern, including alternate Saturdays.

Please note as of 1st December 2023, new joiners to our Funeral Business will be subject to a standard DBS (Disclosure and Barring Service) check. All offers will be conditional on us receiving a satisfactory disclosure from the Disclosure and Barring Service. 

You’ll be compassionate, calm, and professional in sensitive situations.

Experienced at managing multiple responsibilities, you’ll bring an attention to detail and strive to deliver high standards.

This role will require you to be comfortable working independently as well as part of a supportive team.

Everyone is welcome here. We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process.

OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. It was formed by bringing together Central Co-op, The Midcounties Co-operative and Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values.

 
The Society trades nationally through its family of businesses while remaining deeply rooted in local communities. Its footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshire and Northamptonshire; the North including Cheshire, Greater Manchester, Lancashire and Yorkshire; and the East of England, including Essex, Norfolk and Suffolk.
 
OurCoop and its family of businesses are trading names of Central England Co-operative Limited.

Why join us?

The enthusiasm and commitment of our colleagues is what keeps our customers coming back, and every role plays an important part in making a real difference each day.

As a co-operative built on the values of equity, solidarity and community, we believe our colleagues should be recognised and rewarded for the contribution they make.

That's why we offer a competitive salary, generous holiday entitlement that increases with service, and a wide range of colleague benefits. From colleague discounts, recognition programmes and personalised learning and development opportunities to paid volunteering time and enhanced family friendly policies, we're committed to helping our colleagues feel valued, supported and able to thrive.

Wellbeing is a priority for us, and we provide a range of benefits and support designed to help colleagues look after their physical, mental and financial wellbeing. Whatever stage of life you're at, we're here to help you achieve your personal and professional goals.

To learn more about our rewards and benefits, please visit Rewards and benefits - Central Coop