As Senior People & Product Protection Manager, you’ll create and deliver the Profit and Protection strategy across the business. With a focus on ensuring the effective protection of customer, colleagues, and profits, you’ll be taking a proactive approach to reduce loss, damage and claims from both internal and external sources.

Engaging with key stakeholders, you’ll provide a reliable, flexible, and reactive service which provides timely and effective support with criminal acts and incidents as required.

You’ll maintain external and internal networks to provide guidance and strategic direction for crime prevention.

Overseeing the management of investigations for all security and profit loss incidents, you will also act as a nominated officer for Anti Money laundering.

Where required, you’ll support with the provision of evidence for court cases and help make sure that colleagues are fully supported with any necessary court attendances and/or areas of legal proceedings.

In line with our culture and values, you’ll lead and develop a high performing team.

Through trending analysis and external network information, you will be managing both reactive and proactive security support for our trading areas.

Taking a proactive approach to the protection of people and assets, you’ll keep up to date with external developments in the market which will enable you to advise and provide guidance on the latest relevant protection support and technology.

Where required, you will help provide out of hours support.

We are looking for someone who is highly experienced in leading a Loss Prevention/Profit protection department and who has both the knowledge and understanding of the legal framework. You’ll have previous experience of internal investigations.

From policies to technical equipment, you’ll be experienced in the effective creation and delivery of profit protection tools.

Due to the nature of the role, you’ll need to possess excellent verbal and written communication skills as well as being highly skilled in interviewing and observing. This role would suit someone with a keen attention to detail.

What is in it for me?

In addition to our competitive salaries, our colleagues also benefit from:

• Retail discounts- our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days out and holiday discounts.
• Holiday buy- colleagues can buy up to a week extra of annual leave each year
• Colleague recognition- we celebrate our colleague’s achievements both personally and professionally
• Enhanced family friendly policies- to help you feel fully supported during any significant life events.
• Colleague Dividend- We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
• Paid time for volunteering- we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
• Give as you earn- helping you support charities which mean something to you.
• Healthcare Cashplan- your wellbeing is important, so you’ve got the opportunity to contribute into a voluntary plan that helps pay towards a range of healthcare expenses.
• Company Pension- you can access a company pension scheme with us as well as access to Pension wellbeing information.
• Life Assurance- after an initial qualifying period, you’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.
• Personalised learning and development- with easy access to a wide range of training programmes
• We’ve got you – our new colleague wellbeing campaign, making wellbeing benefits and resources accessible and relevant to the role that you do.
• iTrent Financial Wellbeing (Wagestream)- offers something for all our colleagues, whether you want to track your finances, save some money, or access up to 50% of your earned pay flexibly in a way that suits you.
• Workflex- all of our flexible working options in one place, including our 4 day working week / 9 day fortnight and hybrid working options.

To find out more about all of these plus many more reasons to join us at Central Co-op, please visit Rewards and benefits - Central Coop (careers.coop)

Everyone is welcome here We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process

We’re Central Co-op, a Member-owned and Member-led co-operative Society.

And with us, you’re not just a colleague, you’re a Member. You’ll own a share of the business.

You’ll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who’ll help you grow. To find out more about working for us, visit our website www.careers.coop