Offering a warm welcome, smooth transition and ongoing development of our colleagues, our management teams are supported by our dedicated People team. 

In the role of Onboarding and Development Administrator, you’ll play an integral part in providing specialist support and advice to strengthen the attraction, recruitment, on-boarding and learning journeys of colleagues.

As part of an enthusiastic team of specialists, we’re dedicated to providing a smooth and well-organized onboarding and learning experience, making sure the customer remains at the centre of everything we do.

Offering a positive first response, you’ll become a trusted partner in providing in-depth knowledge and experience, to assist our candidates and colleagues with queries that arise. You’ll be equipped to provide basic reporting to deal with ad hoc enquires or process exceptions and monitoring trends.

• Please note the working pattern for this week is Monday-Wednesday- there is flexibility within working times but will need to cover between 8.30am-5.30pm. Monday and Tuesday will be working from home with Wednesdays working at the Support Centre in Lichfield. 
• This is a 9 month FTC position (end date June 2026)

Ideally, we are looking for someone who can bring previous experience of using an Application Tracking System (ATS) from the back office. Payroll experience would be desirable but is not an essential requirement. 

As experts in our recruitment and learning processes, the pace and volume in our modest onboarding and development team is significant, so you'll need to be a strong team player and be able to demonstrate effective time management and organisational skills.

You’ll remain calm whilst under pressure in handling multiple priorities at the same time. You’ll need to have a good understanding of Office 365 and some knowledge of recruitment, onboarding and learning requirements to fulfil this role.

It’s important that you can communicate clearly, confidently and be engaging when providing support to our potential candidates and colleagues. You’ll need a keen eye for detail and take care with accuracy as well as demonstrating autonomy due to the confidential and sensitive nature of some of the documents and information you’ll be accessing.

You’ll listen to and act on the feedback from our customers, proactively looking for ways to improve the service we provide and ensure that it is meeting the needs of the business in the most efficient way.

In addition to our competitive salaries, our colleagues also benefit from:

• Retail discounts- our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days out and holiday discounts.
• Holiday buy- colleagues can buy up to a week extra of annual leave each year
• Colleague recognition- we celebrate our colleague’s achievements both personally and professionally
• Enhanced family friendly policies- to help you feel fully supported during any significant life events.
• Colleague Dividend- We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
• Paid time for volunteering- we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
• Give as you earn- helping you support charities which mean something to you.
• Healthcare Cashplan- your wellbeing is important, so you’ve got the opportunity to contribute into a voluntary plan that helps pay towards a range of healthcare expenses.
• Company Pension- you can access a company pension scheme with us as well as access to Pension wellbeing information.
• Life Assurance- after an initial qualifying period, you’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.
• Personalised learning and development- with easy access to a wide range of training programmes
• We’ve got you – our new colleague wellbeing campaign, making wellbeing benefits and resources accessible and relevant to the role that you do.
• iTrent Financial Wellbeing (Wagestream)- offers something for all our colleagues, whether you want to track your finances, save some money, or access up to 50% of your earned pay flexibly in a way that suits you.

To find out more about all of these plus many more reasons to join us at Central Co-op, please visit Rewards and benefits - Central Coop (careers.coop)

Everyone is welcome here We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process