As a Business Analyst you’ll play a key role in the ongoing development and enhancements to Central Co-op’s operating platforms and processes, acting as a bridge between business stakeholders and technical development teams.

You’ll develop an understanding of our strategy, processes, business and IT roadmaps.  

Working collaboratively with business stakeholders, you’ll be responsible for identifying  business needs, clearly defining and documenting these in prioritised business requirements. You’ll work closely with our Architecture teams to make solution recommendations.

Critical to the role will be your development of understanding and documentation of the capabilities required to address the business challenges – understanding business problems and generating creative and innovative solutions to these business challenges.

You’ll help to ensure that system functionality and workflows meet our business needs and deliver efficient and effective operational solutions and compelling customer experiences.

Additionally, working with business stakeholders you’ll define and prioritise any necessary enhancements to existing systems. You’ll help support system owners with the management of backlogs and enhancement roadmaps- developing and prioritising these in alignment with business needs.

With a drive for continuous improvement, you’ll identify automation, improvement and integration opportunities across systems- looking for operational efficiencies wherever possible. You’ll work with Process Improvement and Automation teams to deliver these efficiencies

You’ll work closely with technical development teams to scope and design potential system changes and solutions. You’ll analyse any proposed system changes and solutions to understand any impact to business and assess any potential risks to the business.

This role will see you support change management and transition of new system functionalities and workflows into the business to maximise adoption and success.

Bringing a technical qualification in Business Analysis/IT systems, you’ll also have proven experience as a Business Analyst, particularly in large-scale transformation programmes.

You will also have experience of retail system capabilities, including key features, functionalities and associated business processes and workflows.

You’ll have experience of system development methodologies and tools in addition to your experience of process documentation, workflow automation and system integrations.

To be successful in this role, you’ll need excellent communication and presentation skills. You’ll be confident in communicating and presenting to a range of audiences. You’ll need to be able to uplift and simplify complexity to wider stakeholders.

You’ll be an excellent collaborator- someone who can build and manage strong stakeholder relationships at all levels.

Bringing a passion for creative solutions and a positive attitude to change, you’ll be able to demonstrate excellent analytical skills and use evidence- based approaches in your work.

What is in it for me?

In addition to our competitive salaries, our colleagues also benefit from:

Reward and Benefits

• Fantastic colleague discount - Reward ££’s and discounts across our Retail and Funeral businesses.
• Retail discounts- our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days out and holiday discounts.
• Colleague Dividend- We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
• Colleague recognition- we celebrate our colleague’s achievements both personally and professionally
• Personalised learning and development- with easy access to a wide range of training programmes
• Paid time for volunteering- we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
• Enhanced family friendly policies- to help you feel fully supported during any significant life events.

   

  Wellbeing

• Annual health check kit and virtual GP – Finger prick blood test kit, that is sent to Square Healthcare for your personal healthcare report, and access to a virtual GP 7 days a week 8am to 8pm for you and your family.
• Colleague assistance programme – to support you and your family when you need it the most.
• Healthcare Cashplan- your wellbeing is important, so you’ve got the opportunity to contribute into a voluntary plan that helps pay towards a range of healthcare expenses.
• Company sick pay – We offer company sick pay to colleagues so that you can focus on getting better and returning to work in full health.
• Life Assurance- after an initial qualifying period, you’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.
• We’ve got you – our colleague wellbeing campaign, making wellbeing benefits and resources accessible and relevant to the role that you do.
• Give as you earn- helping you support charities which mean something to you.

   

  Financial Wellbeing

• iTrent Financial Wellbeing (Wagestream)- offers something for all our colleagues, whether you want to track your finances, save some money, or access up to 50% of your earned pay flexibly in a way that suits you.
• The Money Co-op – Free access to support all aspects of your financial wellbeing, such as savings and loans at competitive rates.
• Salary Sacrifice schemes:
  • Electric Vehicle scheme – Option to purchase your EV through salary sacrifice
  • Share Incentive Plan (SIP) – option to buy shares within the Society, where they will attract interest and £10 worth of matching shares.
  • Cycle to Work scheme – Option to purchase your bicycle and accessories through salary sacrifice
  • Holiday buy- colleagues can buy up to a week extra of annual leave each year
• Company Pension- you can access a company pension scheme with us as well as access to Pension wellbeing information.
• Nous – smart assistant that can save you money and time on managing your household bills.

To find out more about all of these plus many more reasons to join us at Central Co-op, please visit Rewards and benefits - Central Coop (careers.coop)

We’re Central Co-op, a Member-owned and Member-led co-operative Society.

And with us, you’re not just a colleague, you’re a Member. You’ll own a share of the business.

You’ll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who’ll help you grow. To find out more about working for us, visit our website www.careers.coop